Terms And Condition

Operator & license

• Site: spinrise.com.

• Owner: Hollycorn N.V., Curaçao (reg. 144359).

• License: Curaçao GCB OGL/2023/176/0095.

• All operations use UTC time.

Acceptance

• By opening an account, you accept these Terms.

• You must follow your local laws.

Who can play

• Adults only: 18+ or higher if local law sets a higher age.

• You are responsible for checking legality in your country.

• No bonuses for players in Sweden or Finland.

• “Restricted Countries” list is very long (e.g., USA, UK, Spain, France, Ukraine, Netherlands, Poland, Russia, Turkey, etc.). Players from those locations cannot deposit or play.

Game availability & blocks

• Some games are unavailable in certain places per providers’ rules.

• VPN use to bypass blocks is forbidden and can lead to confiscation.

• NetEnt has extra market bans and brand-game bans (e.g., Vikings, Narcos, Street Fighter, Planet of the Apes).

• Special rules for “Universal Monsters” titles and multiple blocks for players in Canada and Ontario by provider.

Currencies

• Supported: EUR, USD, CAD, AUD, NZD, NOK, plus BTC, USDT, USDC, ETH, DOGE.

Liability disclaimer

• You can lose money.

• The casino is not liable for tech issues or errors.

• Wrong credits or pricing errors can be voided or corrected.

• No warranties; you indemnify the casino for losses tied to your use.

Account rules & KYC

• One account per person; duplicates may be closed and winnings voided.

• Keep details up to date; phone checks may be required.

• KYC is mandatory; failure to complete KYC within 40 days can mean confiscation.

• You may close your account via email to [email protected].

Anti-fraud & advantage play

• Strict anti-fraud policy (collusion, chargebacks, multi-accounts, low-risk roulette, etc.).

• Casino may close accounts, void bonuses/wins, and report to regulators.

• Do not exploit software errors; report them.

• Deposits must be wagered before withdrawal:

  • Most games: 3× deposit.

  • Table & Live games: 10× deposit.

• The account is not a bank; no interest; no exchange services.

Deposits

• Methods include cards and other options (varies by country).

• Third-party payments are prohibited.

• Typical minimum deposit: €20 (or listed coin equivalents).

• CoinsPaid deposits cannot have deposit limits set.

Withdrawals

• Typical minimum withdrawal: €50 (or listed coin equivalents).

• Identity checks before payouts; false/incomplete data can block payouts.

• Bank transfer payouts: usually within 7 banking days; intermediary bank fees may apply.

• Processing: casino aims to handle requests within 48 hours; payment networks can take up to 5 business days.

• Daily/weekly/monthly caps apply (e.g., €5,000 per day; €10,000 per week; €20,000 per month). VIPs may get higher limits.

• Progressive jackpots are paid in full.

• Phone number must be verified to request withdrawals.

Refunds

• Request within 24 hours of the transaction, or within 30 days for unauthorized access claims.

• Card withdrawals up to the total deposited may be sent as refunds.

• Bonuses/wins are removed before calculating a refund.

• Documents may be required; refunds take 5–7 banking days.

Dormant accounts

• After 12 months of no login, a monthly fee (e.g., €10) may be charged until balance is zero or the account is reactivated.

Time limit to claim

• Any claim related to these Terms must be filed within 1 year.

Complaints & disputes

• Support handles complaints; only the account holder may file.

• Server logs are the final authority on results.

• Disputes are settled by arbitration in Cyprus under Cyprus rules.

Non-transferability

• You cannot transfer accounts, balances, winnings, or claims to others.

Breach

• The casino may suspend or close your account, confiscate winnings tied to a breach, forfeit bonuses, and seek legal remedies.